The response to my request for copies of complementary letters issued to the staff has been very good and I would like to thank you all for sending them in. The file in the archives for this subject is ever increasing. It shows to what extent, particularly the cabin crew were willing to go to see that our passengers were looked after. They are a tribute to all concerned.
Now may be you have not seen this request and I apologise but I would gladly receive any other letters (copies will do) to include in the archives. Contact: firstname.lastname@example.org Thank you, Eric